FESCO SMS Service – Convenient & Free Alerts
FESCO management decided to provide a FESCO SMS service. For monthly billing details, sometimes we are unaware of the total bill details. For this, FESCO introduced SMS and email services to its customers to avoid any inconvenience. More than 2.6 million consumers of FESCO are living in Faisalabad and are getting the benefit of FESCO SMS and email services. They receive short messages about their meter readings on their mobile phones. This SMS and email service brings convenience to the customers of FESCO.
After registration on the FESCO portal for SMS and email services, people became more relaxed about their billing details. They get the billing amount within 5 to 6 days of receiving the original bill at their doorstep. This is beneficial because people manage their kitchen money according to their billing details and save themselves from further late surcharges.
Importance of FESCO SMS service:
SMS service is not only for bill details; about 2.6 million customers of FESCO also receive information or messages easily through mobile for electricity disconnection, suspension of meter, and other details, which include a new meter connection message, a change of name on the bill, and an application for net metering.
Initial steps for FESCO SMS service:
For getting SMS and email on their mobile phones, FESCO requested that its customers register the phone number of the head of their family and any other family member who has the facility to mobile on FESCO’s demand notice officially so that they will be able to facilitate themselves through SMS service.
In November 2017, the FESCO administration decided to introduce new services like FESCO SMS and FESCO Email to its customers. These services covered almost 8 districts, which are under FESCO, regarding their bill details and meter readings.
Contribution of CEO Mujahid Islam Billah towards SMS service:
CEO FESCO Mujahid Islam Billah issued orders to collect the mobile numbers of domestic, industrial, commercial, and agricultural consumers and register these numbers on the FESCO system. Once the consumer database is complete, FESCO will send them an SMS containing the meter readings. Now FESCO has started the SMS of meter readings on mobile numbers of customers, which are included in the FESCO database.
For this important step, the CEO of FESCO, Mujahid Islam Billah, orders his staff to collect the phone numbers of domestic, commercial, industrial, and agricultural consumers and also register these contact numbers on the FESCO portal for online services. Now, FESCO has started sending messages or emails to their customers for timely details.
FESCO SMS Mobile Registration Method:
People are unaware of the SMS registration. There are two methods of FESCO SMS registration. The steps for the application are very easy and free. Here are two methods, which we will discuss in detail later.
SMS registration through the FESCO SMS service:
After SMS registration, FESCO will send messages that include billing details, the due date, and the total amount of the bill. Moreover, it’s important that the message provider service deduct charges from your account.
FESCO also gives you the service of FESCO MIS, where you can check your bill and its due date.
SMS registration through FESCO official website:
The second method for FESCO SMS registration is through the FESCO official website. For registration, you should follow these steps.
After processing, you will get a confirmation text from the FESCO SMS service. This message will confirm that your registration is complete. After completion of the process, you will receive monthly messages based on billing details, total bill amount, due date, and surcharges. If you are still facing any issues regarding SMS service, then you will contact FESCO officially.
Advantages of Using FESCO SMS Service:
Effortless Convenience:
Now, FESCO customers can easily check their FESCO electricity bill by sending a message from their phone.
Always Accessible
Customers can have access to the SMS service for their account details 24/7, whenever they need it.
Time Efficiency
This service saves people time in this busy life routine. Before SMS service, people had to go to a nearby customer service center for billing details or any other issue or wait in a long queue to pay their bills.
Cost Savings
This SMS service provided by FESCO is totally free. It means that customers do not have to pay any extra charges for it.
Notifications services
Receive instant alerts regarding your electricity bill, due dates, power outages, and other crucial information.
Simplified Bill Payments
FESCO SMS service makes bill payments easy by providing a direct link for mobile banking payments.
Personalized Alerts
Customize the alerts you receive based on your preferences, so you only get the notifications that matter to you.
Around-the-Clock Service
FESCO SMS services are available 24/7, ensuring you can access your account and receive notifications anytime, anywhere.
Enhanced Securit
The SMS service provides a secure way to receive your bill information, reducing the risk of being misplaced or tampered with by physical bills.
Eco-Friendly Option
By opting for SMS notifications, you contribute to reducing paper usage and promoting an environmentally friendly approach to billing.
Improved Account Management
Easily keep track of your account details, billing history, and payment status through regular SMS updates.
Increased customer satisfaction
With prompt and reliable updates, customer satisfaction is enhanced as they remain well-informed and can manage their bills more effectively.
No Internet Needed
Since the service operates via SMS, there’s no need for an internet connection, making it accessible to a wider audience, including those in areas with limited internet access.
Proactive Issue Resolution
Receive alerts about any service disruptions or maintenance activities in advance, allowing you to plan accordingly and avoid inconvenience.
